Privacy Policy for SkinRoutineAI

Last Updated: April 15, 2024

Thank you for choosing SkinRoutineAI ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://skinroutineai.com (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

- Name and Email: To create and manage your account, communicate with you, and provide customer support
- Payment Information: To process subscription payments (processed securely through third-party payment processors)
- Skin-Related Information: Including skin type, concerns, and conditions to provide personalized recommendations
- Photos (Optional): If you choose to upload them for more accurate skin analysis
- Skincare Preferences: Your product preferences and routine history
- Usage Data: How you interact with our service to improve your experience

1.2 Non-Personal Data

We use cookies and analytics tools to collect non-personal information such as:
- Device information (browser type, IP address)
- Usage patterns and preferences
- Performance and error data
- Feature interaction statistics

2. Purpose of Data Collection

We collect and use your data to:
- Provide personalized skincare recommendations
- Improve our AI algorithms and service accuracy
- Process payments and manage subscriptions
- Send relevant updates and communications
- Enhance user experience and service functionality
- Analyze service performance and usage patterns

3. Data Protection

We implement industry-standard security measures to protect your data:
- Encryption of sensitive information
- Secure data storage and transmission
- Regular security audits and updates
- Limited employee access to personal data

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service providers necessary for our operations (e.g., payment processors)
- Analytics partners (in anonymized form)
- Legal authorities when required by law

5. Children's Privacy

SkinRoutineAI is not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it.

6. Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Manage cookie preferences

7. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of significant changes via email and/or website notifications.

8. Contact Information

If you have questions, concerns, or requests related to your privacy or this policy, please contact us at:

Email: [email protected]

For all other inquiries, please visit our Contact page on the Website.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

10. International Users

Our services are hosted in the United States. If you access our services from outside the United States, you understand that your information may be transferred to and stored on servers located outside your jurisdiction.

By using SkinRoutineAI, you consent to the terms of this Privacy Policy and our collection, use, and storage of your information as described above.